🔧 PrinSoft Field Service Zimbabwe
Mobile Workforce & Service Management for Zimbabwe
Job Dispatch • Mobile App • GPS Tracking • SLA Management • Parts Inventory • Service Contracts • Customer Portal • ZIMRA Fiscal
🔧 Service Workflow
- ✅ Service request received
- ✅ Job created & prioritised
- ✅ Technician dispatched
- ✅ Travel & arrival tracked
- ✅ Work performed & logged
- ✅ Parts consumed
- ✅ Customer signature
- ✅ Invoice & close
✨ Core Capabilities
📋 Work Orders
Job creation from calls, emails, portal. Priority levels. Recurring jobs for preventive maintenance. Checklists per job type. Photo/video attachment.
📍 Smart Dispatch
Skill-based technician assignment. Proximity routing. Workload balancing. Drag-and-drop scheduling board. Emergency job insertion. Team dispatch for complex jobs.
📱 Mobile App
Technician mobile interface. Job details, checklists, parts lookup. Time logging (travel, work). Photo capture. Customer signature. Offline mode for rural areas.
📦 Parts & Inventory
Van stock per technician. Parts consumption on jobs. Auto-replenishment. Warehouse transfers. Barcode scanning. Return-to-stock workflow.
📄 Service Contracts
SLA definitions with response/resolution times. Contract-based pricing. Warranty tracking. Preventive maintenance schedules. Auto-renewal reminders.
📍 GPS Tracking
Real-time technician location. Travel time recording. Route history. Geofence alerts. Mileage calculation for billing or reimbursement.
👥 Customer Portal
Online service requests. Job status tracking. Technician ETA. Service history. Invoice viewing. Equipment register per customer.
🧾 ZIMRA Fiscal
Fiscal receipts on service invoices. Real-time FDMS submission. ZIMRA virtual fiscalisation included.
💳 iPOS Payments
Mobile iPOS for on-site card payments. Visa, Mastercard, ZimSwitch. Collect payment at job completion.
🏭 Industries We Serve
Field service management for any industry with mobile workforce.
- HVAC & Refrigeration — Installation, maintenance, emergency repairs
- Electrical — Wiring, solar installation, generator maintenance
- Plumbing — Installations, borehole maintenance, water treatment
- IT Services — Network setup, hardware repair, software support
- Security Systems — CCTV, alarm, access control installation and maintenance
- Pest Control — Scheduled treatments, emergency callouts, compliance certificates
📊 Key Performance Indicators
💰 Get Your Quote
Configure your setup and download a formal quote instantly
⚙️ Odoo Field Service
🔧 Ready to Optimise Your Field Operations?
Smart dispatch. Mobile app. GPS tracking. SLA management. From $1,000.